Service Options
Rocky Mountaineer offers up to 3 levels of service:
• RedLeaf
• SilverLeaf
• GoldLeaf
SilverLeaf Service is currently only available on First Passage to the West journeys between Vancouver, Banff and Calgary.
Whichever level of service you choose, you can be assured of warm, friendly service, wonderful food and stunning scenery – making it a journey of a lifetime.
RedLeaf Service:
Relax in your reclining seat and enjoy commentary and impeccable service provided by your Onboard Attendant. Scrumptious meals are served at your seat, so you won’t miss a moment of the breathtaking scenery.
RedLeaf Service includes:
• Unwind in a single level classic rail coach featuring roomy reclining seats
• Start off your rail journey with a morning toast
• Savour a selection of exceptional chilled breakfasts and lunches served at your seat, and a glass of complimentary wine or beer at lunch
• Relax with complimentary non-alcoholic beverages and snacks while being entertained by commentary from your Onboard Attendant
• Overnight in hotel accommodation in Kamloops (guests are required to pack an overnight bag)
SilverLeaf Service:
Rocky Mountaineers new single level glass dome service, a unique way to experience a Rocky Mountaineer rail journey. Enjoy the awe-inspiring landscapes of BC and the majestic Canadian Rockies through the domed windows of our custom-designed coach.
SilverLeaf Service includes:
• Exclusive to the First Passage to the West route
• Enjoy panoramic views through oversized windows in our single level dome coach-
167% larger viewing area than RedLeaf Service
• Start off your rail journey with a morning toast
• Savour delicious hot breakfasts and lunches served at your seat, with a choice of entrées and a glass of complimentary wine or beer with lunch
• Sip on non-alcoholic complimentary beverages while listening to commentary from your Onboard Attendants
• Overnight in hotel accommodation in Kamloops, with luggage delivered to your hotel
GoldLeaf Service:
The luxury and comfort of Rocky Mountaineer’s award winning GoldLeaf Service is simply beyond compare. The two level glass domed GoldLeaf coach allows you to take in the dazzling vistas upstairs and enjoy gourmet meals downstairs. GoldLeaf is Rocky Mountaineer’s most popular service.
GoldLeaf Service includes:
• Relax and enjoy unparalleled panoramic views from our custom designed two level GoldLeaf dome coach
• Start off your rail journey with a morning toast
• Indulge in delectable gourmet hot breakfasts and lunches from our à la carte menu, served in the exclusive GoldLeaf dining room
• Sip on complimentary alcoholic and non-alcoholic beverages and savour gourmet snacks while listening to commentary from your Onboard Attendants
• Invigorate your senses in the fresh mountain air in a covered vestibule as you take countless photos of the unfolding dramatic scenery
• Overnight in hotel accommodation in Kamloops with luggage delivered to your hotel
Dining
Rocky Mountaineer may take you into the wilds of nature, but with the delicious meals there is no such thing as roughing it, prepare to indulge in gourmet cuisine made with the finest and freshest ingredients. Our celebrated chefs have created a sophisticated menu that delivers the distinctive flavours and aromas of Western Canada right to your table. All your delectable onboard meals are included.
Itineraries
There are 3 Rocky Mountaineer 2 day signature journeys, each offering the same quality on-board service with just a different stunning view out of the windows. The signature journeys are:
• First Passage to the West (Vancouver – Banff/Calgary)
• Journey through the Clouds (Vancouver – Jasper)
• Rainforest to Goldrush (Whistler – Jasper)
Your First Passage to the West journey includes:
• 2 days onboard the spectacular Rocky Mountaineer in your choice of RedLeaf Service, SilverLeaf Service or GoldLeaf Service
• Breakfast and lunch daily
• One night moderate accommodation in Kamloops
• Fuel surcharges
• GST/HST as applicable
Vancouver to Banff/Calgary (Eastbound)
Day 1: Vancouver to Kamloops
Travel onboard the Rocky Mountaineer from the coastal city of Vancouver to Kamloops, in the heart of British Columbia’s interior. On today’s journey you will see dramatic changes in scenery, from the lush green fields of the Fraser River valley, through forests and winding river canyons surrounded by the peaks of the Coast and Cascade mountains, to the desert-like environment of the interior. Highlights include the rushing waters of Hell’s Gate in the Fraser Canyon and the steep slopes and rock sheds along the Thompson River. Your day concludes as the Rocky Mountaineer travels along the shores of Kamloops Lake and into Kamloops.
Overnight: Kamloops.
Meals: Breakfast and Lunch.
Day 2: Kamloops to Banff or Calgary
Your journey continues eastwards to the mighty Canadian Rockies and the province of Alberta. Once again you will see a spectacular array of scenery as you travel across ranchlands, along rocky lakeshores, over high mountain passes and through the remarkable tunnels that form part of the rich rail history of the Canadian Rockies. Today’s highlights include Craigellachie, where the last spike of the Canadian Pacific Railway was driven, the climb over Rogers Pass, the Kicking Horse Canyon, the Spiral Tunnels and, of course, the glaciers and snow-capped peaks of the Canadian Rockies. Your rail journey ends in the resort town of Banff this evening, or continues to the “Stampede City” of Calgary (Saturdays only).
Meals: Breakfast and Lunch.
Calgary/Banff to Vancouver (Westbound)
Day 1: Calgary/Banff to Kamloops
Travel onboard the Rocky Mountaineer from the “Stampede City” of Calgary (Sundays only) or the mountain town of Banff to Kamloops, in the heart of British Columbia’s interior. Your journey takes you through a spectacular array of scenery as you travel between the glacier and snow-capped peaks of the Canadian Rockies, over mountain passes and through remarkable tunnels, along rocky lakeshores and across the ranchlands of the interior.Today’s highlights include the Continental Divide, the Spiral Tunnels, the Kicking Horse Canyon, Rogers Pass and Craigellachie – where the last spike of the Canadian Pacific Railway was driven.
Overnight: Kamloops.
Meals: Breakfast and Lunch.
Day 2: Kamloops to Vancouver
Your journey continues west towards the Pacific Ocean and the coastal city of Vancouver. On today’s journey you will again see dramatic changes in scenery, from the desert-like environment of the interior, through winding river canyons and pristine forests, to the Coast and Cascade mountains and the lush green fields of the Fraser River Valley. Highlights include the steep slopes and rock sheds along the Thompson River and the rushing waters of Hell’s Gate in the Fraser Canyon. Your rail journey ends on arrival in Vancouver this evening.
Meals: Breakfast and Lunch.
Full details regarding the itinerary for this journey are also available to download, simply click on the "Download Itinerary" button.
Departure Information
Vancouver to Banff
2012
Apr 24
May 1, 4, 7, 8, 11, 14, 15, 18, 21, 22, 25, 28, 29
Jun 1, 4, 8, 11, 15, 18, 22, 25, 29
Jul 2, 6, 9, 13, 16, 20, 23
Aug 3, 6, 10, 13, 17, 20, 24, 27, 31
Sep 3, 7, 10, 14, 17, 18, 21, 28
Oct 2
Vancouver to Calgary
2012
May 4, 11 18, 25
Jun 1, 8, 15, 22, 29
Jul 6, 13, 20
Aug 3, 10, 17, 24, 31
Sep 7, 14, 21, 28
Banff to Vancouver
2012
Apr 26
May 3, 6, 9, 10, 13, 16, 17, 20, 23, 24, 27, 30, 31
Jun 3, 6, 10, 13, 17, 20, 24, 27
Jul 1, 4, 8, 11, 15, 18, 22, 25
Aug 5, 8, 12, 15, 19, 22, 26, 29
Sep 2, 5, 9, 12, 16, 19, 20, 23, 30
Oct 4
Calgary to Vancouver
2012
May 6, 13, 20, 27
Jun 3, 10, 17, 24
Jul 1, 8, 15, 22
Aug 5, 12, 19, 26
Sep 2, 9, 16, 23, 30
Vancouver to Banff/Calgary
Day 1:
Boards Vancouver: 7.30am (PT)
Arrives Kamloops: 5.40pm (PT)
Day 2:
Boards Kamloops: 6.30am (PT)
Arrives Banff: 7.00pm (MT)
Arrives Calgary: 9.45pm (MT)
Calgary/Banff to Vancouver
Day 1:
Boards Calgary: 5.55am (MT)
Boards Banff: 8.30am (MT)
Arrives Kamloops: 7.00pm (PT)
Day 2:
Boards Kamloops: 7.30am (PT)
Arrives Vancouver: 5.30pm (PT)
PT = Pacific Time
MT = Mountain Time
Additional Information
Check in time:
Check-in a minimum of 30 minutes prior to ensure luggage is checked and tagged to the final destination. The train normally departs within 30 minutes after boarding.
Kamloops Accommodation:
It is not possible to advise the specific hotel that guests will be allocated until we have received final documentation from Rocky Mountaineer.
Information for smokers:
There is no smoking onboard the Rocky Mountaineer; this includes the vestibules between coaches, observation car and the restroom facilities.
Arrivals and Departures:
Transfers to and from stations, other than Kamloops are not included.
Please do not arrange connecting transportation on the day of arrival in any city.
Passenger rail travel in Canada is subject to unforeseen delays.
Transfers can be arranged upon request for an additional charge.
Station locations:
Vancouver Rocky Mountaineer Station
1755 Cottrell Street
Vancouver, British Columbia
Banff CP Rail Station
Railway Avenue
Banff, Alberta
Calgary Tower Centre
131-9th Avenue SW
Calgary, Alberta
To Book
This product is not currently available to book through our online booking system.
To book, please contact one of our Rail Specialists on 1300 360 823 or email details of your requirements to info@railtickets.com.au
Terms and Conditions
Payment:
• A refundable deposit of $200 per person is required to confirm and Rocky Mountaineer 2-day service (i.e. First Passage to the West, Journey through the Clouds and Rainforest to Gold Rush). The deposit is refundable only if the journey requested is not available.
• A refundable deposit of $300 per person is required to confirm any Rocky Mountaineer vacation package (except cruise packages). The deposit is refundable only if the journey requested is not available.
• A refundable deposit of $700 per person is required to confirm any Rocky Mountaineer and Alaskan cruise vacation packages. The deposit is refundable only if the journey requested is not available.
• Full payment is required to confirm any service requested within 65 days of the travel date. Once any Rocky Mountaineer product is confirmed cancellation penalties will apply
• Balance of payment for Rocky Mountaineer and Alaskan cruise vacation packages is due no later than 80 days prior to departure date.
• Balance of payment for Rocky Mountaineer 2-day services and vacation packages (except cruise packages) is due no later than 65 days prior to departure date.
Cancellation and Administration Fees:
• Cancellation of cruise packages made more than 81 days prior to the departure date result in a loss of deposit paid; cancellations for Rocky Mountaineer 2-day services or vacation packages (except cruise packages) made more than 66 days prior to the departure date result in a loss of deposit paid.
• Cancellation of cruise packages made within 80 days prior to departure are completely non-refundable.
• Amendments made more than 66 days prior to the departure date incur an amendment fee of $50 per person; an amendment fee will not apply to the first change only if it is an addition or upgrade of service - charges will apply after this time. A change in train departure date is considered a cancellation and penalties will be calculated based on the date cancellation is advised.
• Cancellations made to rocky mountaineer 2-day services and vacation packages (except cruise packages) 51 - 65 days prior to departure date incur a cancellation penalty of 50% of the total package price; cancellations made within 50 days prior to departure are non-refundable.
• Amendments made 31 - 65 days prior to departure date incur an amendment fee of $100 per person.
• Amendments made 15 - 30 days prior to departure date incur an amendment fee of $150 per person.
• No changes are permitted less than 15 days prior to departure date, these requests are treated as a cancellation and 100% of a new fare must be paid.
• Any request for refunds must be directed in writing to Rail Tickets within 30 days of the final package travel date. No refunds will be made because of airline delays, unused services or other acts beyond the control of Rocky Mountaineer.
Photo credit: Images courtesy of Rocky Mountaineer © Rocky Mountaineer
